They cannot handle the customers as well. My name is M Dinesh Babu. I paid them the initial amount so early but had to wait for another ten days to get the bike delivered. It was supposed to be registered but then the sales personnel, or of some other designation, advised me to take the bike without registration and said that it was safe to ride with an invoice and insurance cover note.
A little later, when I went for the number plates to be painted and all the accessories to be given, another personnel told me that I took the bike on my own risk without getting registered. I said, " I was told that there were no risks with an invoice and an insurance cover note."
The personnel could not speak a word again. Bajaj Khivraj Chennai near the Saffire Theater Mount Road still makes me go behind them for each and everything. Still the RC book is not given, and the insurance document is not given as well. There was a charge of Rs. 500 included as Other Charges which the personnel suggested was for the taking of the bike to the respective RTO offices.
The conversation of taking bikes before registration was triggered by this. I said, "why should I pay for the other charges when I took the bike for registration to the RTO office?" In fact, I was the one who had taken the bike for registration the buck of which was passed on to me along with the blame. I am still waiting for two more documents to be given (the insurance document and the RC book). There are no proper answers yet.
My business depends upon the time I spend. There is huge loss of time because of the irresponsibility of the Bajaj Khivraj Chennai staff. Subsequently, the loss of income on my part. There was confusion even on the painting of number plates whereupon a staff told me to take the bike for service first (as the bike was a little troublesome) and then get the numbers painted.
By the time I came back, the number plate painter left for the day. I had to argue with the personnel and learn that the number plate was painted but was only to be affixed. The one who told me to have the number plate painted after hitting the service center was gone. He came back after a while to make me lose valuable time.
Still, there is no proper answer for the insurance document and the RC book. Bajaj Khivraj Chennai near the Saffire theater is one of the worst dealers and that the dealership has several lazy stylish blokes who care nothing for the customers. They are freewheeling and stylish but don't care for the money you have paid them. There are other dealers as Bajaj KLN which I could have opted for, now I consider.
Also, I am looking for the possibility of the time I have spent compensated with through monetary means. Is this possible?
I am also looking forward to take this forward to teach a lesson to Bajaj Khivraj Chennai dealers who are near Mount Road for their laziness lack of courteousness in handling customers. I am deeply aggrieved over their treatment of me. I want to make Bajaj Khivraj Chennai answer me and my concerns. I would strongly advise and recommend customers against buying motor bikes from Bajaj Khivraj Chennai dealers.
Here is another link of my complaint at the Consumer Court Website. I would like to take it further. You may also comment similar issues and experiences and join this fight against those who fail to provide proper service. Consumerism is one thing to defend and there is nobody better than us to do it.
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